Saturday, 13 October 2012

Happily Ever After Events Inc

I want to just let people know about my experience working with Happily Ever After Events Inc in Oakville, ON.

 I contacted the company to rent some chandeliers and chalkboards for my wedding and was eagerly assisted.  I went to visit the showroom and put down a $100 cash deposit for the order.  After paying the deposit it was very difficult to get ahold of anyone to discuss my rentals, remaining balance and generally be reassured that I was going to be able to pick the rentals up when I needed to.  I emailed multiple times to get information but did not receive emails back.  I called a few times and was able to get ahold of the owner.  She would talk nicely with me on the phone and say that she would email me what I needed (i.e., pictures of rentals or invoices) but never followed through.

Just a day or two before I went down to Oakville to pick up the rentals and about 1 week before the wedding I was told that the chalkboards I had reserved were not going to be ready to be picked up when scheduled.  I lived more than an hour away and only had the one opportunity to drive down.  I was told that the chalkboards would be shipped to me for the Wednesday before the wedding and to just come down and pick up the chandelier.  I did that and paid for everything when I picked up the chandelier.  On Wednesday there were no chalkboards delivered and I needed to come up with a new seating chart idea just three days before my wedding.  To top it off, I never received a refund for the money that I paid for the chalkboards.  I called multiple times to remind the owner and she continually told me that her accountant would email transfer it to me that week.  I have not yet received the money, it is now October and my wedding was in August.

I had an awful experience working with Happily Ever After Events Inc.  I attempted to write a review on the wedding wire but Happily Ever After Events Inc disputed that I ever worked with them.  I was asked to provide a receipt to prove my post.  The problem is this company does everything in cash and I did not receive the invoice that I was told would be emailed to me so I could not back up the review.  I encountered a great deal of stress in the weeks before my wedding working with this company.  I would not recommend their services to anyone.